Insurance Recovery Services
Get the Due Diligence Your Claims Deserve
Scale Your Recovery Efforts with a Meticulous Claims Team
Improve recovery outcomes through specialized expertise and rigorous review —not additional fixed costs and headcounts. Cadex brings discipline to most claim categories to uncover missed value and deliver defensible recoveries.
Address Case Management Challenges with Confidence
High claim volume and growing backlogs?
STREAMLINED: End-to-end recovery services.
Low-dollar or deprioritized claims?
RECOVERED: Capacity for pursuit of all eligible claims.
Limited subro expertise or complex, multi-party claims?
SOLVED: Experts with decades of experience.
Lack of visibility and increasing costs?
CONTROLLED: Custom reporting and success-based pricing.
Unified SASE
Reclaim More with Process Excellence: How We Work
At Cadex, we get difficult done, so you don’t have to. By managing the process end to end, we remove subro complexity. Our model is designed to be predictable, transparent, and easy, whether you’re sending a handful of claims or asking us to run a large-scale, ongoing recovery program.
Our Recovery Approach 
Partnership & Account Management
Visibility & Control
Security, Compliance, & Trust
Remittance & Financial Transparency
A clear, repeatable process, to ensure comprehensive, proactive handling.
Every engagement follows the same proven lifecycle:
- 01
Kickoff & Alignment — We align quickly on scope, goals, data, and priorities so there is no confusion or rework.
- 02
Intake & Case Setup — Files are securely transferred, reviewed, and triaged with minimal effort from your team.
- 03
Development & Investigation — We build liability, quantify damages, and prepare cases for pursuit.
- 04
Demand & Pursuit — We manage outreach, follow-up, and escalation so your team doesn’t have to.
- 05
Resolution — We drive cases to closure through negotiation, arbitration, or litigation as needed.
- 06
Reporting — Every step of every case is documented for traceability and lessons learned. You get scalable operations, consistent quality, and measurable performance.
One accountable team, aligned to how you work.
We operate as an extension of your organization, not a disconnected vendor.
- Dedicated operations leadership
- Clear ownership and documented follow-through
- Collaborative planning and regular business reviews — like true partners
- Proactive handling of escalations and exceptions before they become issues.
You get these results without having to coordinate or chase and a partner that flexes with you.
Full transparency, without manual reporting, daily emails, or status meetings.
We use our secure client portal for every engagement and every claim. You get full self-serve access, without having to set us up on your systems.
- Track claim status and progress in real time
- Access documents, notes, and performance reporting
- Receive alerts and updates when action or decisions are needed
You always know where your recoveries stand — without needing to ask.
Enterprise-grade protection, built into how we operate.
We maintain strong controls so security never becomes your burden:
- Secure file handling, encryption, and access management
- Role-based portal permissions and auditability
- Ongoing monitoring and incident response readiness
- Regular cyber training and background checks for employees
- Compliance with applicable privacy and security standards (e.g., HIPAA, SOC2)
(Full security documentation available upon request.)
You get peace of mind, reduced risk, and more focus on your core business.
Predictable, audit-ready financial reporting for Finance.
- Regular, predictable remittance cycles
- Detailed statements by claim and period
- Transparent recovery and fee reporting
- Consistent methods of disbursement (e.g., by ACH or check)
Your team always knows what was recovered, when, and how, without reconciliation headaches.
When You Assign a Claim to Cadex
We Get Difficult Done™
